Name: Bobby Bates

Job Title: Content Manager / Alpharooms






Content Manager
Company: Alpharooms.com
Durantion: December 2014 - Present (2 months) - Sheffield, United Kingdom


Job Role:
My Job role as a Content Manager is:


Website Content Management

Hiring New Staff and Training them

Communicate With Other Departments That Are Effected By Changes

Staff Management (Holidays, Sickness etc.)

Fire Marshal

SQL Data Management

XML Support

Website Content Optimization for Marketing













Administration Supervisor
Alpharooms.com


September 2014 – Present (5 months)Sheffield, United Kingdom


My Job role as a ​Administration Supervisor is: • Website Content Management • Hiring New Staff & Training them • Communicate With Other Departments That Are Effected By Changes • QA / Web Testing New Products Before Release • Fire Marshal • Booking Management & Support • XML Support • Website Content Optimization for Marketing


Senior Customer Services Advisor

Alpharooms.com September 2010 – September 2013 (3 years 1 month)sheffield area, united kingdom My job as a Senior Customer Services Advisor was: • Taking Customer Service & Sales Calls • Coaching Existing Staff • Working With Management Team • Provide Training For New Starters • Handle Escalations • Providing Support • Key Holder • Fire Marshal • Laptop Holder

TBC Account Manager

Aviva October 2009 – September 2010 (1 year)sheffield area, united kingdom My Job as a TBC Account Manager was: • Data Management • Business to Business Sales • Diary Maintenance • Desk Assessor • Health & Safety Officer

Telemarketing Advisor

UK Online Centers July 2009 – September 2009 (3 months)Sheffield, United Kingdom This was only a temporary position to help promoting UK Online Centers products, UK Online provide Over 40 training courses to with community center essentials, improve business skills and help with personal development. From one-hour webinars to full accredited program's, there are training options to suit everyone. http://www.ukonlinecentres.com/

Telesales / Booking Consultant

esg | The Employment and Skills Group July 2008 – July 2009 (1 year 1 month)sheffield, united kingdom My Job as Telesales / Booking Consultant was • Business to Business selling • Management of Business account • Data Management • NVQ Training Advise http://esguk.com/

Multi-Task Team

DDC OS June 2006 – May 2008 (2 years)nottingham, england My Job as Multi-Task Team was: • Cold Calling Customers • Telesales • Creating New Business Opportunities • Providing financial advise to customers http://www.ddcos.com/

Customer Service Advisor

Telecom Services Centre (TSC) January 2006 – May 2006 (5 months)Rotherham, South Yorkshire My Job role as Customer Service Advisor for main contractor T-Mobile, was: • Taking Customer Service & Sales Calls • Providing Support

Multi Task Administrator

Dixons Retail July 2004 – January 2006 (1 year 7 months)Sheffield, United Kingdom My Job role as a Multi Task Administrator was: • Taking Customer Service & Sales Calls • Telesales

Sandwich Packer

Hazelwood’s Foods Ltd January 2004 – July 2004 (7 months)Sheffield, United Kingdom My Job role as a Sandwich Packer was: • Packing Sandwhich's orders for places like Tesco & Asda

Volunteer Technical Assistant

The Drum / Commedia January 2002 – January 2004 (2 years 1 month)Sheffield, United Kingdom

Telesales Advisor

Linden Kitchens January 2001 – January 2002 (1 year 1 month)Sheffield, United Kingdom


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